How can your customer return their order?

  • After receiving products, if your customer finds out our mistake with their item, you customer will not need to return the order. We will take full responsibility to process the replacement or a refund.
  • After receiving products, it does not have any mistake from us, but your customer does not like it anymore and want to return, we can only accept return with shoe products, your customer are responsible for paying their own shipping cost to return their item. Shipping fee is non-refundable. If you receive refund, shipping cost will be deducted from your refund.


TO BE ELIGIBLE FOR A REFUND/REPLACEMENT, PLEASE MAKE SURE THAT the product was received in the last 7 days for ones shipped from Vietnam/US or 15 days for ones shipped from China. #

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