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Ordering & Fulfillment

13

How to place orders with PGPrints
How to import orders by CSV into App
Platform Label (Tiktok Label)
How can you remove hold time/Cooling-off?
Explanation for order statuses
How to place a sample order?
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How to cancel order?
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How to fulfill CSV through email?

Integrations

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Amazon integrations
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How to synchronize Tracking number into Store?
Open API

Mockup & Artwork Guidelines

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How to use Mockup and Design template?
Which formats are accepted for a design file?
Can I fulfill orders with design files NOT as PGPrints’ standard?
Where you can download design template?
Must you provide both mockup image and design files (printing files)?

Payment & Billing

7

How to pay for orders?
Explanation for Billing
Which currency can you pay?
What kinds of additional fee and others?
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About VIP tiers and how to get lower cost

Shipping & Delivery

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Shipping methods and delivery time
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Update tracking information time
How long can you receive tracking number?
Where are orders produced and shipped from?
What areas can PGPrints ship orders to?

Other

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Support Script from PGPrints
How to deal with a situation: your customer received a wrong design item?
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How to deal with a situation: your customer received a wrong size item?
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Which currency can you pay?

Which currency can you pay?

< 1 min read

We just accept US DOLLAR or VND, not others.

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Updated on April 22, 2023

Explanation for Billing What kinds of additional fee and others?

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